FAQs

What about COVID-19?

Safety is our top priority, and to keep all parties safe, everyone is required to wear a facemask covering both the nose and mouth when working in the same room or area. In addition to this, The Organized Couple® also wears gloves, shoe covers, face shields, and sanitize frequently.

What does The Organized Couple® do?

The Organized Couple® provides home organization, decluttering, and unpacking services.

How is The Organized Couple® different?

The Organized Couple® are the creators of the OC Method, a unique process designed to help you quickly get organized, improve your life by optimizing your daily routines, and learn how to maintain an organized home for years to come.

Why should I choose The Organized Couple®?

Home organization projects are a personal and often intimate experience, and it's important to be comfortable with the people whom you are inviting into your home. The only way to know if The Organized Couple® is right for you is by talking with them to understand their process and how they can help you reach your goals. Get started by contacting us here.

Can I see reviews from people who have worked with The Organized Couple® in the past?

Of course! Our reviews are proudly displayed on Google and can be viewed here.

Which areas do The Organized Couple® service?

Our normal service area is Miami and surrounding areas in South Florida, but customized travel packages are available for long-distance projects.

How long does it usually take?

Most projects are between 2 and 5 days. Variables include the size of the home, amount of items in the home, how much decluttering is required (if any), and how many rooms will be organized. The best way to determine the length of your project is to request a call so we can discuss your goals and specific situation.

How much does it cost?

When you work with The Organized Couple® you receive two expert organizers, Carol & Nick, and the hourly rate for services is $125. There are many variables that impact the amount of time a project can take which determines the overall cost. The best way to get an accurate estimate for your project is to request a call so we can discuss the details of your project and provide you with more information.

Are there any discounts?

Yes. Senior citizens, first responders, students, and military members/veterans are eligible for a 5% discount on services.

Do I need to buy organizing materials?

Every home organization project is different, and it really depends on a number of factors such as the type and number of items you have, the design and functionality of the area being organized, and personal preferences regarding aesthetics and functionality. The Organized Couple™ encourages reusing what you already have before purchasing new items, and they will help you select and source the proper materials according to your needs, budget, and personal preferences when the time comes.

What payment methods are accepted?

Cash, Check, PayPal, Venmo, and any US-issued and most internationally-issued cards bearing a Visa, MasterCard, American Express, Discover, JCB, or UnionPay logo. The following card types are accepted:

• Credit
• Corporate
• Debit (processed like credit)
• Prepaid
• Rewards

Is financing available?

Yes. Financing is available from a third party*. The best way to discuss financing is to contact us.

*The Organized Couple® has no influence or authority over financing options or approval.

When do I have to pay?

A small deposit is required to reserve the specific days for your project, and the balance is due at the end of the project.

How much do I need to be involved in the project?

All services are designed to be concierge, however, participation is encouraged whenever possible, as you will learn more and the project will go quicker and cost less if you and others are pitching in. However, your participation is only required during any decluttering, and of course to answer quick questions, which can be done via text or call if you're not present. The best way to customize your project is to contact us so we can discuss your goals.

Are the organizers certified?

Yes! All organizers with The Organized Couple® are Qualified Professional Organizers and experts in the OC Method.

Is my project covered by insurance?

Absolutely. The Organized Couple® and all its projects are covered by industry-leading liability insurance.

What rooms/areas can I have organized?

The Organized Couple® can help you organize any room of the home, as well as off-site storage areas, businesses, warehouses, business inventory, vehicles, boats, documents, etc...

What about my kids' rooms?

Kids love organization, you just have to help them get started and learn how to maintain it! The Organized Couple® can help you organize kids' rooms of all ages...from nurseries all the way to teenagers.

Is my project customizable?

Yes. Every project is unique and is personalized to complement your daily routines, aesthetic preferences, functionality, and lifestyle.

Do I have to organize my entire house or can I just do one or two rooms?

Whether it's one room or the entire house, the number of areas you'd like to have organized is up to you! This is something we can discuss on your phone consultation to determine your goals and see what is required to organize each area of the home.

Do I have to declutter?

This changes from project to project and will be determined during your consultation. The important thing to keep in mind is that The Organized Couple® is here to help you create a functional and clutter-free home. This means you may need to declutter in order to achieve the results you're looking for. The Organized Couple™ have no personal investment in "how much" you keep or don't keep, and will always provide you with honest feedback and set realistic expectations to help you achieve your goals.

When decluttering, will I be able to choose what I keep?

Yes. In fact, only the persons responsible for each item can determine what stays or goes. The Organized Couple® simply guides you to help make decisions but will never pressure you to declutter anything you don't want to.

How far in advance do I need to schedule my project?

Availability changes from day to day, so we encourage you to reach out as soon as you can.

How do I reserve a time for my project?

Contact us so we can discuss your project and current availability.